Luxebet Privacy Policy – How Is Your Information Protected?
Last Updated: January 2026
Luxebet places the highest priority on protecting users' personal information. This policy explains what data we collect, why we collect it, and how we keep it secure.
What Information Do We Collect?
Various types of information are collected — automatically or directly — when you register on the luxebet platform or use our services. The main categories are detailed below.
We collect your name, email address, date of birth, mobile number, and ID document details (for KYC verification). This information is used to create your account and confirm your identity.
Your IP address, device type, operating system, browser version, and screen resolution are logged automatically. This helps ensure the platform's security and performance.
When transacting via bKash, Nagad, or Rocket, partial payment method details, transaction amounts (৳), and timestamps are recorded. Full payment PINs or passwords are never collected.
Page visits, game sessions, betting history, click patterns, and time spent on the platform are all recorded. This data is used to improve our services and deliver a personalized experience.
How Is the Collected Information Used?
Luxebet uses your information only for specific, legitimate purposes. We never sell your data for unnecessary uses or to advertisers.
- Account Management & Verification: Your information is used to complete the registration process and verify your identity.
- Transaction Processing: Payment information is used to accurately process deposit and withdrawal requests.
- Platform Improvement: Usage patterns are analyzed to improve service quality and enhance the overall user experience.
- Security & Fraud Prevention: Data is monitored to detect unusual activity and keep your account secure.
- Legal Compliance: Certain information is retained to ensure compliance with applicable laws and regulations in Bangladesh.
- Personalized Services: Content is displayed based on your preferences and usage history.
Everything You Need to Know About Cookies & Tracking
The luxebet platform uses cookies and similar technologies to make your browsing experience more convenient. Cookies are small text files stored on your device that help remember your preferences on future visits.
We primarily use three types of cookies. Essential Cookies Essential for the platform's core functionality, such as maintaining your login session. Functionality Cookies Remembers your language and preference settings. Analytics Cookies Used to understand usage patterns, but entirely anonymized.
You can disable cookies at any time through your browser settings. Please note, however, that disabling essential cookies may prevent certain features of the platform from functioning properly.
How Long Is Data Retained & How Is Security Ensured?
Retention Period
All data is retained for as long as your account remains active. Upon account closure, most personal information is deleted within 90 days. However, certain transaction and identity records may need to be retained for a set period due to legal obligations.
Security Measures
Luxebet uses industry-standard SSL encryption to secure all data transfers. Data stored on our servers is kept in encrypted form, and regular security audits are conducted. Internal staff access to user data is strictly controlled.
Sharing Information with Third Parties
Luxebet never sells your personal information. However, limited data may be shared with third parties in specific circumstances — such as: authorized mobile banking providers for payment processing (bKash, Nagad, Rocket), approved identity verification services, and in response to lawful requests from legal authorities. In each case, the amount of information shared is kept to a minimum, and third parties are bound by strict confidentiality agreements.
What Rights Do You Have Over Your Data?
Luxebet believes every user should have full control over their own data. Your key rights are outlined below.
You may request to view the information stored in your account at any time.
Contact our support team to correct any inaccurate or outdated information.
You may request the deletion of any data that falls outside our legal retention obligations.
You may request that the use of your information be restricted to specific purposes.
To exercise any of these rights, please contact our support team. Requests are typically responded to within 30 business days.
Policy Updates & Contact Us
Policy Update Process
Luxebet reserves the right to update this Privacy Policy as needed. Any significant changes will be notified via a notice on the platform, and registered users will be informed accordingly. Continued use of the platform after any changes constitutes acceptance of the updated policy. The date of the latest update is always displayed at the top of this page.
Help & Contact
For any questions or concerns regarding our Privacy Policy, please reach out to our support team.
Email: privacy@luxebet-jit.com
Responses are typically provided within 24–48 hours.
Want to Learn More or Need Help?
Visit our FAQ section for questions about luxebet's Privacy Policy or anything else — or create an account today and get started.